Why I hate Walmart: Abridged Version

Shawn Keene

IT Systems Engineer

July 17, 2011

🏷️ op-ed

It’s dirty. From the moment you enter the parking lot full of oil spills and garbage, to the floors and shelves, everything is sticky, grimy, and gross.
Everything is broken. The place looks like it’s being run by 8-year-old McGuiver wanna-be’s. Everything is tapped up, tied up, wrapped up, and bandaged together. Both ad-hoc signs and even actual product displays. At the checkouts (if you can find one that is open) the credit card readers are usually busted (not an IT issue, I mean physically broken/cracked/hanging with wires exposed).
Unprofessional. While we’re on the subject of dirty taped-up signage, can we get these folks to check their spelling? Listen, I suck at spelling too, so just open up Google or Word and run yourself a quick spellcheck, perhaps even a grammar check while I’m at it. You can do it.
No coherence. Nothing is organized, and many products are only available in the piles of garbage at every register. It makes sense; you spend 70% of your time in the store wandering around that area to find one that’s open and working. Walmart seems like it tries to do everything, instead of doing… anything well at all.

Overall it’s clear that no pride is taken in their store by any employee at any level whatsoever (and why should they?). Everyone in the building, customers and employees alike, are miserable and only counting down the seconds until they can get out of there and on with their lives.

I honestly don’t know why Walmart can’t clean up their image. Target is basically the same store, yet somehow they operate in the bizarre world where professionalism and cleanliness prevail.

Post by:

Shawn Keene

Shawn is an IT Systems Engineer and UX enthusiast. He creates apps and sites, writes (mostly) about technology, and empowers others to excel with digital tools.

One response to “Why I hate Walmart: Abridged Version”

SunshineNDaisies

May 6, 2012

Completely agree and am amused with all of that. I had applied for a Walmart Discover card and found out recently when pulling my credit scores that they CLOSED my credit account without informing me. I had applied so that I could buy gas and groceries until we recovered from the economic crisis we were facing when my spouse was laid off for over 10 months. I was working, but then my spouse took a position in a different state, and we had to move. While awaiting our house to sale, we were running 2 households. I was 2 or so days late on a WM payment and immediately got calls though my credit rating had been excellent. Anyway, our house sold and I was checking my credit rating because I knew I had taken a small hit. When I had applied for utilities in the new town, I had to PAY DEPOSITS. It was shocking, because I had never had to do so before and had always had the utilities in my name. Again-anyway, I discovered that the other card companies to whom I had explained our economic hardship had lowered our interest, deferred payments, and set up automated payments. Walmart closed my account, and reported my payments as 30 days late four or five times in a row. My credit rating took about a 200 point hit. It was the ONLY CARD that beat me up while we were down. I called WM and they stated that I could write them and request the account be reopened. I’m like you, with the better conditions and location of Target across the road in our new town (and Target has sales-unlike WM), the 5% discount on the Red Card, and better staffing, I don’t care if they do. The only explanation WM had was that I told them I was in a crisis and they wanted to protect ME from charging more and making things worse. Really WM? You screw me over, and then you were PROTECTING me….PLEASE! I’m personally hoping the Titanic of stores sinks into the sewage pit where it belongs. Maybe then we can once again find American made products. What happened to their made in USA and USA jobs campaigns??? Gonna pay off WM, repair my credit and try to forever avoid the pit ever after….

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