op-ed

  • Blindly Sounding Sirens By County is Crying Wolf

    Blindly Sounding Sirens By County is Crying Wolf

    Tonight KOCO ran a story about a perceived very real false alarm by Oklahoma City’s emergency management this morning. Just after 6:15am, the city activated their Whelen outdoor warning siren network, yet for a weak storm that had itself already moved through the area hours earlier.

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  • Verizon Cripples Group Communication

    Verizon Cripples Group Communication

    Sorry Verizon, there’s no easy way to say this. For a communications company, you really suck at enabling your customers to communicate with their world.  In a day where real-time collaboration is a necessity, consumers expect a certain level of functionality. This includes the ability to communicate in text conversations with a group of colleagues.

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  • Consider Services as Gifts this Christmas

    Consider Services as Gifts this Christmas

    This Christmas, consider tech services gifts for your non tech friends and family. Because they provide access to services and content year-round, they’re sure to be gifts that keep on giving. You don’t need to be a geek to appreciate these fine services that make great gifts for anyone.

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  • Why I hate Walmart: Abridged Version

    It’s dirty. From the moment you enter the parking lot full of oil spills and garbage, to the floors and shelves, everything is sticky, grimy, and gross. Everything is broken.  The place looks like it’s being run by 8-year-old McGuiver wanna-be’s. Everything is tapped up, tied up, wrapped up, and bandaged together.  Both ad-hoc signs […]

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  • User Experience Optimization

    User Experience Optimization

    Users that have immediate, unfettered access to their resources and information are more reliable, better performing, and happier. When a workforce is more reliable, better performing, and happier, the entire business benefits with better SLAs, less turnover, and happier clients.  User Experience Optimization is taking steps to consolidate and simplify the user experience, and is proven to have a […]

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